Our online booking system “My Booking Solution” is a cloud based software designed and developed for the service industry. It helps businesses to increase the number of repeat bookings, cross-promote other services, reach new customers, and increase productivity by automating the bookings to billing process.
My Booking Solution is not just a booking form. The system covers from taking a booking, through to invoicing and receipting - a complete process automation tool for a service business.
Built for Cloud:
My Booking Solution is a cloud based system. That means, you will be able to access and work on your bookings from anywhere in the world. All you will need is a mobile device or computer that is connected to internet. Click on the URL http://go.mybookingsolution.com/ and use your Username and Password to login. It is that simple!
My Booking Solution can be accessed from any mobile device with a mobile internet connectivity. The display will get re-sized to fit the screen size of the mobile device. Mobile compatibility is the key in getting orders online.
This is definitely a unique feature of our Booking Solution. The booking tool comes with a custom mobile app. Make your customers to download the App from your website. Once downloaded and installed, your business is literally in your customers pocket.
The Mobile Apps are fully customised to fit your brand and theme colours.
Key functions of the mobile app:
Book Now: Your customers will be able to place a booking from a click of a button. Mobile bookings will flow through to your business.
Find us: This function make sure to navigate your customer to your business. It uses Google Maps. There is no typing or no searching to be done. Just click the button, it will activate the navigation.
Call us: Of course this is not a big deal! We think of this as a handy to have. Call us button will dial your main phone straight away. Yes, click of a button is still easier than searching the contact list.
Notifications: Mobile Notifications are great, and probably most effective way to keep in touch with your customers.
Links to Web Pages: These buttons can be used to link to key web pages in your business. It can be an online store to purchase products, or it can be simply to the service page to read about your service offerings.
Business Setup is the heart of the App. It allows to customise the way you want the tool to behave. We have made it to suit many service related businesses.
Some of the core business setup functions are as follows:
- Configure basic business details such as Name, Address etc.
- Business Days and Open Close Time.
- Configure the list of Services and Prices.
- Configure days and open close time for each service.
- Configure multiple bookings within the same slot for a service.
- Provide time before bookings for each service.
- Block-out non-working days.
- Create Accounts for Staff.
'Bookings' - this is what matters the most! We have provided various ways to integrate your Booking form to other platforms, and ensured your clients will get timely reminders.
Among the core features are:
- Integrate the Booking Form to your Website and/or Facebook Page.
- Android and iPhone Mobile App with a custom theme to fit your business.
- Booking reminders and email notifications
- Mobile notifications
- View all bookings in 'one' screen with all related information displayed within the booking details.
Our booking tool is not a finance system, but it provides an easy to use Invoicing and Payments function. An invoice can be raised at a click of a button.
- Create Invoice within the booking screen with Print, PDF export/email.
- Accept online payments prior to a booking confirmation.
- Paypal integration.
Install the code provided by us on your website. We recommend to create a "Book Now" button and place it in the top or header in your website for greater visibility.
If you require our services we can certainly install the code for a small fee.
A free for 14 day trial period applies to all our subscribers.
Payments are made at the beginning of the month or year. There is a 10% discount for yearly subscriptions.
Please note there are no refunds once the service is activated. There is no locked in contract as well.
1. Increase sales
Receiving an order from a customer depends on either the schedule of the sales representative visiting the customer, or receiving a phone order. It involves manual work such as writing down the order, entering it into a system, checking the stocks, confirming delivery dates, confirming prices, etc.
My Booking Solution’s web booking form can be placed in any website to allow customers to place a booking instantly. Having a “Book Now” button on the website will increase the potential of a website visitor making a booking instantly, resulting in increased sales.
2. Save staff costs
The website forms require further manual work to check and confirm orders, send emails with payment details, send manual reminders prior to bookings, and may lead to human error. Staff time spent on manual work can be diverted to customer service.
My Booking Solution provides complete automation, from an order placement to invoicing. The system follows leading best practice methods, automating your business operations and completely eliminating human intervention in back office functions.
3. Increase Efficiency
Many booking systems do not automate the complete booking to invoicing process. It requires staff time that can be diverted to core business activities to increase customer service, marketing activities, or to expand the service offering. Time to process orders manually will result in delays and human errors, and increased cost of staff payment.
My Booking Solution provides complete automation. The delays in getting back to the customers can result in lost sales. Our intelligent booking processing logic displays only the available booking slots to your customers. The system takes care of booking cancellations, online payments, invoicing, receipts, and sending booking reminders to your customers. The daily performance of the business is displayed in a graphical form with key performance indicators.
4. Build loyalty
It takes thrice the cost to find a new customer when compared to making repeat sales to an existing customer. Many service businesses let go of this opportunity. The booking forms do not provide the ability to offer gift vouchers, discounts, and package deals.
My Booking Solution opens up whole new avenue of sales opportunities to your existing customers. You will be able to offer gift vouchers, discounts and package deals to encourage repeat visits.
5. Flexible business setup
There is no one setup fits all model for a service business. Every business has its own specific requirements.
My Booking Solution allows businesses to set up its services, pricing, business operational hours, and cancellation policy to suit its own requirements.