simple solutions

fixed price quotes

high quality

lowest prices

300+ projects done

12+yrs experience

 

 

Australia's leading customer portal software and apps.

 

Acquiring new customers and retaining current customers is critical to the success of any business. Today, customers require fast access to information. They already use mobile apps and web applications. They understand the benefits and how easy to work on mobile devices. Your customers do not have time to learn an app. The software or apps you provide for them must be easy to use and streamlined. It should make their life easy, not frustrated. Your customers should feel that you are a company that invests in customer engagement, and therefore your business grows. They want to stay with a stable company.

We are a leading business software development company located in West Perth. Since 2008, we have designed and developed over 300 projects for small and medium companies in Australia.

Our custom-designed and developed web and mobile portals are different. They are different because our approach to developing a custom-designed and developed customer portal is different. We design our customer portal solutions with your customer's customer in mind.

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AWS, Google Cloud, Oracle Cloud, Microsoft Azure

 

 

our customer portal software development services

 

customer portal software

We design and develop state-of-the-art cloud-based applications for businesses of all kinds. As a highly skilled software developer perth, we always work with the latest software development languages.
We use advanced AWS cloud infrastructure and services to develop custom software faster. Our AWS skills and experience enables us to create reliable and scalable software more quickly.

  • Business requirements analysis to understand the current state of your business.
  • Analysis and solution design to define the future-state.
  • Provide complete software development services all under one roof. We have developers with a broad range of legacy and the latest coding languages.
  • Provide software testing services
  • Software implementation and training
  • Legacy software upgrades
  • Software maintenance

 

 

 

 

use case: provide web and mobile ordering forms for quote requests and ensure sales staff action them on time via a customer portal.

 

When customers complete a quote request, they are directed to the responsible sales officer electronically.
Customers get a confirmation of receiving the request.
The relevant products and information sheets are made available to the potential customer via a web or mobile portal.
Display the quote details with pricing options with links to relevant product images.
Customers can ask questions, and sales officers can answer instantly via one on one private chat function.

Benefits:
  • Streamline new customer onboarding process
  • Reduce the need for emails
  • All information in one place
  • Instant replies and one on one communication
  • All data in one place for future reference
  • Provide an opportunity to sync data to other apps such as job management, despatch systems.
  • Display promotions to help close the sale
  • Give a streamlined and repeatable customer experience to eliminate the fear of hidden or missed information.

 

 

 

proven process, real results

 

A simple, matured, streamlined process that has evolved with experience and lessons learned. Our success starts with sourcing best-in-class developers and ends with exceeding our clients' every expectation.

 

Software Requirements and Scoping

requirements and scoping

Start by analysing the current business processes to identify opportunities to simplify, improve, or automate. Decide on what is in-scope and out-of-scope.

Software Build & Test

build and test

Ensure all requirements are coded, and they work as intended. Discuss changes, suggestions, enhancements. Get involved in testing. Be part of the project.

Software Go Live & Support

go-live and support

Inform changes in advance. Update or create new procedures. Train users. Plan for the cut-off. Manage the go-live. Discuss a post-go-live support plan.


Please refer to the app development process for more details.